We strive to always keep our customers satisfied with all aspects of our service. As a family owned business, we’re proud of our high level of positive feedback.
To see for yourself, or to leave a review, simply click the links below…
The young man you sent to my home was very good. He didn’t spend time on phone calls or walking back and forth to his car trying to drag the job out. He was diligent in resolving my problem he did a good job I was impressed. When he had finished the area was left clean and tidy. A pat on the back to management for hiring and having good employees as they are on the front line for your company.
Your plumber dispatched to our job today has again done excellent work. This is the third small job he has attended to at our property and each time his work is exemplary. It is so refreshing to have a tradie be able to clearly describe what is to be done on the job (so I can actually understand), following which he always produces a clean and neat outcome. I know most people won’t respond to such service. However, I felt it his service quality should be commended and you should be aware of how well your team performs on site. I would have no issues recommending your company considering both the quality of the work and helpfulness. Given our property is so agree I am in no doubt we will be contacting you again in the near future for other plumbing projects.
From the moment I made the call to Conrad Martens to ask for assistance with the removal of the gas stove I was treated with professionalism and the response time was impressive. The gas fitter was polite and did great job. The Plumber who came to install the tap for the dishwasher did a brilliant job. Now I have a Dishwasher! The office staff were understanding, courteous and kept me informed about timelines. I’m very happy with the service. Thank you. Keep up the good work.
I had Conrad Martens out to fix a gas leak. They were able to come out the next day. They gave me good advice and a price indication on the phone. Overall they couldn't have done anything better. Most importantly there is now no gas leak and I have had to change the bottles since then.
I was Very happy with Josh who fixed my problem- much appreciated his help at such a busy time of the year. The office staff certainly did a good job getting him to my house ASAP.
We appreciate the prompt attendance at Kindy to our call for service. Jackson is a polite and courteous young man and he was quick and efficiently diagnosed the problem. Jackson was happy to discuss and explain why the hot water service wasn’t working and what needed to be done. He must be a valued member of your staff.
Always a pleasure to do business with Conrad Martens.
Thank you very much for your great service
Thank's Conrad Marten's good service again. Your team never fail to help me out. I appreciate the efficient, no fuss and helpful attitude of every plumber that up send to me. Pass on my thanks. Everything is working well now.
Thank you for your service. Bruce was very professional and you are lucky to have him as an employee.
The tradesman was very professional and efficient. Everything was left tidy and everything appears to have been installed very well. Office staff were also very helpful in getting back to me quickly and in preparing the quote and booking in the replacement. Thanks again Conrads
I recently contacted Conrad Martens Plumbing Service to clear a blocked drain. They arrived on time and got straight down to work. It did not appear to be a straight forward job as they encountered many difficulties. They kept persisting and cleared the drain; recommending we engage a camera and a jet rodder to assess the condition of the line. The plumbers (Lachlan & James) kept me fully informed throughout the process and I was very happy with the end result. We would have no hesitation in recommending their service.
As a new customer (just bought a house that had previous history with you), I was very impressed with the service- from the office staff, through to the two gentlemen who quickly turned up to clear a blockage and showed me the ‘design’ issue of a previous renovation and how to help prevent similar issues in the future until I embark on a renovation. Well done and thank you.
Thank you again for your help with a main blocked drain. Paul attended very quickly and did an excellent job, with very good ratings for his workmanship , and that of the office staff.
As for your service, I must say it was exceptional. When I spoke to your office staff (courteous and efficient), I never expected same day service and had resigned myself to cold showers for a day or two. At least bearable in the hot weather. Your installer arrived punctually on the same day at the appointed time, carried out his work neatly and efficiently and carted the old system away. None of this sitting around all day because we could be there anytime between 8 am and 4:30 pm! In my old Army days- Well done those Men/Women!
We appreciate the prompt attendance at Kindy to our call for service. Jackson is a polite and courteous young man and he was quick and efficiently diagnosed the problem. Jackson was happy to discuss and explain why the hot water service wasn’t working and what needed to be done. He must be a valued member to your staff.
We are extremely pleased that your company was able to supply and install the required hot water system on the same day I contacted your office. In addition, we were entirely satisfied with the workmanship by Chris and his friendly manner.
I can’t speak more highly of the man who came to repair the leaking pipe on a Saturday morning. (Or it may have been a Sunday). He arrived quickly, worked quickly and completely fixed the problem. I couldn’t fault his manner and work
Excellent work today by Josh and Ben replacing my 50 year old Gal pipes with bright new copper on a tough hardwood frame. All finished one day after the work request. Efficient, neat and genuinely courteous. Highly commended.
It’s been a pleasure dealing with Conrad Martens- the person I initially spoke to on the phone was very helpful, and the guys got out here quickly to replace the water heater.
I would like to thank both Jackson and Nathan for helping me out yesterday so quickly. Nathan was excellent. Again huge thanks was able to have a hot shower this morning.
Would you please pass on my thanks ad appreciation on to Nathan for solving my problem with my ageing and troublesome solar hart, Thank you.
Thank you for the prompt advice from your office staff on the type of mixer required and the prompt response in arranging for a plumber to install the mixer we purchased.
I would like to express my thanks for the traffic assistance provided by Ashley last Thursday to restore water and prevent possible mishaps at the property.
Just a quick note to say thank you for your help in installing our new toilet suite. A big thank you to Warren and Dave for their understanding of our predicament having purchased the wrong toilet suite to begin with. We will certainly continue to be a loyal customer in future and will certainly be recommending you to anyone who needs a dedicated team of plumbers. Once again many thanks for your assistance.
Just had your plumber (Tim) call and fix our mixer in the ensuite shower. Was a very friendly and efficient young man. Lucky to have such a decent employee. Thanks for your prompts service. Will know who to call next time we need a plumber.
I especially want to say thanks for the good service, especially from Mitch. Each of the three problems, the guttering, the toilet and the tap in the sink were complicated in some way and he solved them very professionally and I appreciate it. I enjoy doing business with Conrad Martens. Thanks.
I recently had a toilet suite and kitchen mixer tap installed by Conrad Martens and was greatly impressed by their friendly and efficient service and visiting technician's professionalism. Highly recommended!!!
I had tried to get two local Plumbers to check a blocked storm water pipe, do a water compliance certificate and install a dishwasher. They gave me the runaround for over a week with no result and informed me if the pipe was blocked they would provide another quote to have it fixed. So I called Conrad Martens and was greeted by exceptional and helpful phone staff and then switched though to Warren who said he could have all that completed by lunchtime that day. His promise was kept as someone discovered the stormwater drain was blocked and fixed it immediately and all other jobs completed promptly and professionally. They were on time and their service was exceptional. I highly recommend this company and will definitely be calling them first for all my plumbing needs.
I had a leaking toilet and needed a plumber urgently. I found this company through google and when I spoke to the admin staff they were really sufficient and polite. They took down my details and advised a plumber would be there within the hour. Sure enough... the plumber showed up on time, did the work and left the area neat and tidy. The plumber and the office staff were polite, courteous and I will definitely be using again. Thank you Conrad Martens Plumbing 🙂
I had a problem with the pilot light in my gas hot water system. I contacted Conrad Martens plumbing on Sunday night and one of his plumbers was despatched early the next morning to repair my hot water system. I was impressed with their prompt and friendly service. I would definitely recommend them!
I was in the middle of doing renovations and needed a plumber to seal of one LPG outlet and re position another so I rang you guys as you replaced my hot water system not that long ago. From the initial contact on the phone and plumber Bruce coming and doing the job was all top notch. Conrad Martens set the benchmark for customer service. I would highly recommend you guys to everyone.
Thanks and keep up the good work.
Online and Customer Submitted Reviews
They were prompt, very helpful and the quality of work was first rate. The plumber explained the options and what he thought was the best one. The office staff were very helpful and friendly. John F
Hi John, Thank you for your review on our plumber's service and office staff. It's much appreciated and we hope we can be of help to you if you have a plumbing problem in the future.
I found Conrad Martens Plumbing always professional, easy to deal with, and reliable.
Hi Peter, Thank you for your review. We're happy you were pleased with our service & reliability.
Couldn't have asked for a better service and fair pricing. Very highly recommend
Hi Alastair, Thank you for your comments. We're glad you were pleased with our service and price & hope we can help you out next time you have a plumbing, gas or hot water issue.
My family have been using Conrad Martens Plumbers for years and they never disappoint. Fast paced, friendly service at a reasonable price. What more could you want?! would highly recommend.
Hi Phoebe, It's great to hear feedback from our long standing repeat clients. We're glad to have been of service to you and your family and hope you continue to call on us for any plumbing problems you may have in the future. Thank you for your review.
Hi Amir66, Thanks for sharing your experience with our service. We're pleased to hear you were so happy with our tradesman & he was able to sort out your problems in no less than record time! Thanks again.